Repair Request

Please fill in the form providing as much detail as you can. This will help our technical staff to provide you with the best possible service and can also reduce the cost of repairs.

help_outline What's this? Hover over these icons for tips on filling out the form.

devices_other EQUIPMENT INFORMATION help_outline

Select the category of the equipment requiring repair:

If NO, please provide a description of the equipment including fuction, age and how you acquired it:

If known, please provide an estimated cost of replacing the equipment with a new item: help_outline

Is the equipment able to be delivered to our Brisbane workshop?
help_outline

folder_open DOCUMENT & UPLOADS

Upload any relevant files (photos, user manuals, PLC ladder diagrams, circuit diagrams etc)

error_outline FAULT INFORMATION

Provide as much info as you can about the fault, including:

  • Symptoms of the fault (e.g. won't power on, not operating as usual)
  • Circumstances of the fault (e.g. a power surge, gecko short-circuited the PCB etc)
  • Any history of previous faults and/or repairs to the equipment

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